The U.S. Small Business Administration (SBA) is reaching out to applicants whose applications have been marked as “withdrawn”, with the launch of the new “Business Withdrawal Campaign.” Business applications are automatically withdrawn from consideration when all required documents are not submitted in a timely manner.
This initiative aims to inform affected applicants of the missing documentation and guide them through the process of resubmitting their information to ensure their applications are complete.
Under this campaign, applicants who have received notifications of their withdrawal status will be contacted directly by SBA representatives. The SBA will attempt to reach out to applicants via phone and email up to three times. If an applicant does not recognize the phone number calling them, it is vital they check their email promptly, where they will find important information.
“We understand that the application process can be challenging, and we are committed to ensuring that all applicants have the support they need to successfully complete their applications,” said Kameron Mitchell, Public Affairs Specialist at the SBA. “The Withdrawn Campaign is designed to provide applicants with the necessary assistance, whether through phone support or in-person help, so they can get their application process back on track.”
The SBA encourages applicants not to discard any letters indicating a declined application. These letters provide essential details that will assist applicants in addressing any issues with their submissions. Applicants are strongly advised to carefully read the decline letters and follow the instructions provided, which may include contacting the SBA through the phone number or email listed for further assistance.
“We want to ensure that every eligible applicant can complete their application and access the assistance they need. If you receive a withdrawn notice or a decline letter, please don’t hesitate to reach out. Our customer service team is here to guide you through the process and ensure your application is properly filed,” added Kameron Mitchell.
Applications for disaster loans may be submitted online using the MySBA Loan Portal at https://lending.sba.gov or other locally announced locations. Please contact the SBA’s Customer Service Center by email at [email protected] or by phone at 1-800-659-2955 for further assistance. For people who are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services