Through every phase of duty, service members and their families face a unique, sometimes daunting set of challenges – like reaching a loved one on a military vessel at sea or supporting a veteran living with depression.
Through the Hero Care Network, the Red Cross connects service members, veterans and their families to free and confidential assistance any day, anytime. This includes facilitating emergency communication messages, facilitating financial assistance, critical community services and more. In fiscal year 2024 our Service to the Armed Forces network in Georgia served over 7,900 military members, veterans and their families through emergency and critical needs cases.
By focusing on the whole health of service members, the Red Cross ensures that they receive the care and support they need to thrive both during and after their service. The Red Cross and its volunteers support whole health by providing a range of services that address the physical, mental, and emotional needs of service members, veterans and their families. This includes behavioral health workshops, hospital visits, and caregiver-peer support programs.
More than 14,700 ill, injured or wounded military members and veterans received Red Cross services in military hospitals or veteran facilities in Georgia in fiscal year 2024.
U.S. Army Veteran Gives Back Through Red Cross Hero Care Network. After serving in the U.S. Army for 20 years, Sean Day found a renewed sense of purpose through his work with the Red Cross at the Hero Care Center in Lawton, Oklahoma.
The Hero Care Center assists military families during medical emergencies or significant life events, ensuring service members receive emergency communication messages while deployed. The Hero Care Center facilitated more than 621,500 calls nationwide last year. Specialists like Day verify events and coordinate with military commands to bring service members home.
The work is especially meaningful to Day as he once received an emergency communication about his own grandfather’s illness while stationed in Germany, allowing him to return home before his grandfather passed. The experience now fuels his dedication to the job and the effort required to verify emergencies and provide services members with resources and assistance. Sean’s work is vital and rewarding.
“Every case that we’re able to help somebody, it always makes me feel good,” he said.
To access Red Cross services or to get involved as a volunteer, visit redcross.org/saf or download the Red Cross Hero Care app.
About the American Red Cross:
The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40 percent of the nation's blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. The Red Cross is a not-for-profit organization that depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit redcross.org or cruzrojaamericana.org, or visit us on Twitter at @RedCross.